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Terms
and Conditions
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| -In General- Here you will find how to order and buy an instrument and what else is involved. And of course you will find the business terms here. -Ordering an Instrument- First, a model has to be chosen. After choosing the right model, the woods we are going to use, and all the other things that make an instrument personal, the delivery or collecting method, delivery time, payment and downpayment etc. etc. have to be discussed. -Waiting-list- The waiting list at this moment (april 2008) has increased to 8 to 10 months. But as I already explained on the home-page and in the available instruments’ section, I always have gaps in order to experiment, to do research, and to be able to deliver to those who get a little restless when they have to wait too long. So always ask if there is a possibility to get your instrument quickly. And as I said, I do have instruments ready for immediate purchase from time to time. See -available instruments for sale now- if that's the case. In the future I hope to extend this service, as more and more musicians first want to see their instrument of choice before buying it. -Cases- It is possible, and when the instrument has to be shipped, even necessary to purchase a case. These cases are all specially made for the instrument, and have to be ordered together with it (for large 6 string and all 7 string bass viols cello cases also can be used). Ask for prices. -Downpayment- I ask a small downpayment of 10% of the total order, to be paid immediately after signing the contract. After receiving the downpayment the order is made effective. If extensive decorations are asked for, the surplus price has to be paid in advance. The same is true for carved heads. These downpayments are not refundable, unless there is a delivery problem on my side. -Payment- The other 90% has to be paid on delivery in cash or transferred in advance when shipped. The best and cheapest way to do this is from bank to bank using the IBAN/SWIFT system. -Delivery and collecting When the instrument is finished there are 4 ways of delivering or collecting. 1. Collecting from the workshop in Vries. This is the nicest way, but sometimes difficult to do because of the geographical distances, but I am always happy when it works out this way. 2. Collecting from our stand during one of the exhibitions. This is a little bit troublesome, but it works. 3. Collecting somewhere "along the road". Because we are often on our way through Europe, there is always the possibility to meet somewhere. 4. Shipping with couriers (for example FEDEX or TNT). All import duties, handling, delivery, storage and freight charges are payable by the customer. It is necessary to buy a case together with the instrument, wich will then be put in a flight-case (also to be paid by the customer) and covered with airbubbles plastic. Experience has taught me that the total cost of instrument, cases and shipping to for example the east coast of the USA or to Japan is more or less comparable to the 19% VAT/BTW/MwSt. which has to be paid by EU-citizens. Of course there are always exceptions, so ask in time, to prevent disappointments. Immediately after receiving the payment, he instrument will be shipped. -Contract of sale- Once we have discussed all these matters, we sign a little contract because it is nice for both of us to have something to fall back upon. -Buying an instrument- When you purchase an available instrument, there is of course no waiting list, and no downpayment will be asked. The whole sum has to be paid in cash on delivery, or by bank in advance. |
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| -Home- -New- -Available Instruments for Sale Now- -Instrument Cataloque with Pricelist- -Terms and Conditions- -What, Where and When- -Contact- -Links- |